Privacy Policy



Wade Smith, NMLS # 1977518 (“we,” or “our”) is committed to protecting our customers’ and other website users’ (“you” or “your”) privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy (the “Policy”) applies to the wadeloans.com website and governs data collection and usage. By using the wadeloans.com website, you consent to the data practices described in this Policy.

Collection of your Personal Information


We collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website.  This policy covers both online and offline activities, including information that we collect through our website, marketing events, applications you submit online and in person (among other methods).

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any of our public message boards, this information may be collected and used by others.  This includes any information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with us.  Note: We do not read any of your private online communications, such as a direct message sent to your loan officer.

We encourage you to review the privacy policies of websites you choose to link to from ours so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy policies or other content on websites outside of our family of websites. 

In all cases, we strive to limit the amount of information we collect and store to that which is necessary to provide you the relevant services.

Use of your Personal Information


We collect and use your personal information to operate our website and deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from us and our affiliates.

We do not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners for a business purpose, for instance, to perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries, among other things. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We keep track of the websites and pages our customers visit within wadeloans.com, in order to determine what services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

Our websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the website; (b) protect and defend our rights or property, and, (c) act under exigent circumstances to protect the personal safety of our users, or the public.

Use of Cookies


Our website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize our pages, or register with our website or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the website features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or websites you visit.

Security of your Personal Information


We secure your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When we transmit personal information (such as a credit card number) to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We Do Not Collect Information From Children


We do not knowingly solicit or collect any type of information from a person under the age of 13. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at [email protected] and we will remove that information from our records as soon as feasibly possible.

Changes to this Policy


We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how we are protecting your information.

Contact Information


We welcome your comments regarding this Policy. If you have any questions or concerns about this notice, or about the privacy of your nonpublic personal information that you have provided via use of this website, or would like to opt out from future contact, please contact Wade Smith, Sistar Mortgage at 1510 Avenue M, Suite 104, Hondo, TX 78861. If you believe we have not adhered to this Statement, please contact is. We will use commercially reasonable efforts to promptly determine and remedy the problem.